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Knowledge base
Motorkit Help
Orders and Deliveries
10
How much are the shipping costs?
Free shipping — conditions and amounts
How to track my order?
When will I receive my order?
When will my order ship?
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Payment and Billing
6
I wish to pay by cheque, is it possible?
Can I pay via PayPal?
Can you give me a quote or a price discount?
How to obtain an invoice for my order?
My payment was refused, what should I do?
View all 6
Returns, Warranty & After-sales
4
How can I return a product if I changed my mind?
I received a defective, damaged or broken product: what should I do?
I did not receive my full order, what should I do?
There is an error in my received order, what should I do?
Promotions & Loyalty
2
The motorkit.com loyalty programme: how does it work?
How to use a coupon or promo code?
Parts Selection & Compatibility
1
How do I find compatible parts for my scooter?
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